Last updated:September 9, 2025
We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share your information through our mobile apps (Fantasia for Android and Fantasia for iOS), our website, and related services (collectively, the "Services").
We care about the protection and confidentiality of your information. When you use the Apps, you may provide information during your conversations with your Fantasia AI companion. We process this information only as described in this Privacy Policy, such as to allow you to have individualized and safe conversations and interactions with your AI companion and to allow your AI companion to learn from your interactions to improve your conversations. We may also use information about your visit to our Website to promote our Services, but we will never use or disclose the content of your Fantasia conversations for marketing or advertising purposes.
Any terms we use in this Policy without defining them have the definitions given to them in our Terms of Service. If you have any questions, please contact us at support@fantachat.ai.
A. Information you provide
Through your use of the Services, you may provide us with the following information:
B. Information we collect automatically
We automatically log the following information about you, your computer or mobile device, your network, and your interactions over time with our Services and our communications:
We use your information for the following purposes and rely on the following legal bases under the GDPR:
| Purpose | Legal basis |
|---|---|
| To provide, operate, and maintain the Services (e.g., facilitating your conversations). | Performance of a Contract |
| To personalize your experience and allow your AI companion to learn from your interactions. | Legitimate Interest (to improve our service) and Consent (for sensitive data) |
| To process your transactions and manage your subscriptions. | Performance of a Contract |
| To communicate with you (e.g., send service-related announcements). | Performance of a Contract and Legitimate Interest |
| To send marketing and promotional communications (where you have opted-in). | Consent |
| To analyze and improve our Services, develop new features, and for internal research. | Legitimate Interest (to improve our products and services) |
| To prevent fraud, protect the security of our Services, and enforce our Terms of Service. | Legitimate Interest and Legal Obligation |
We only share your information in the following limited circumstances:
Your personal information is primarily processed in the United States. If we transfer your data from the European Economic Area (EEA), UK, or Switzerland to a country not deemed to have adequate data protection laws, we will ensure suitable safeguards are in place, primarily by relying on the European Commission's Standard Contractual Clauses (SCCs). You can obtain a copy of these clauses by contacting us.
We use a variety of industry-standard security technologies and procedures to help protect your data from unauthorized access, use, or disclosure.We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (SSL/TLS) and at rest, strict access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure. We will notify you and relevant authorities of a data breach where required by law.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:
You can exercise these rights by contacting us at privacy@fantasia.ai. We will respond to all requests within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information and terminate the account.
We may update this policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of the Services after any change signifies your acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at:
Email:support@fantachat.ai
Data Protection Officer (DPO): dpo@fantasia.ai